Terms and Conditions

Please read through our T&Cs carefully before placing your order. By using our website and/or placing an order you agree to the terms and conditions set out below.

ENQUIRIES
Please email info@tinytreasures.co.nz for all enquiries relating to Tiny Treasures online.

SHIPPING POLICIES
All orders are shipped using NZ Post. As our products are made-to-order please allow a lead time of approximately 7-10 working days for your order to be shipped. Once dispatched you can expect delivery within 3-7 working days for Australian and New Zealand orders; 10-21 working days for Rest of World. Please allow two additional days for locations outside of metropolitan areas. Any delivery date or time specified by us is a guide only as provided by the shipping companies. TINY TREASURES cannot be liable for any loss or damage suffered by you through any reasonable or unavoidable delay in delivery. Courier options are available for urgent shipments, please contact us directly for a quote.

PAYMENT
We offer safe online shopping via credit card or paypal payment. Orders will be dispatched once payment has been received in full.

RETURNS & EXCHANGE POLICY
Our products are made-to-order and all sales are final. Unless faulty, we cannot exchange or refund for change of mind. Please ensure you have checked the spelling and details of your banner as we cannot be held accountable for mistakes placed from orders received. Please contact us immediately on info@tinytreasures.co.nz or +64 22 345 4213 if you need to change any details, as once the banners are printed they cannot be amended.

Sorry we cannot refund shipping charges. Faulty items must be returned within 14 days, and once received a refund or exchange will be processed.

CANCELLING YOUR ORDER
If you would like to cancel or change an order that you've just placed, please send us an email to info@tinytreasures.co.nz as soon as possible with order details attached. We'll do everything we can to cancel or change your order as per your request before the item is produced/shipped.

PRIVACY POLICY
Don't worry your personal info is safe with us! We do not sell or rent your information to any annoying spammers. We dislike them as much as you do.

INTELLECTUAL PROPERTY TINY TREASURES
is the owner and licensee of all copyright, trademarks and other intellectual property rights relating to this site and its contents. This includes without limitation all intellectual property rights in respect of all artwork, fabrics, text, graphics, logos, images and software that are included in this website. TINY TREASURES’s ownership of, or licensed right to use, such intellectual property, is protected by International law.